Terms and Conditions

This Agreement was last modified on 01 January 2020.

Terms & Conditions

Welcome to www.jumairahboutiq.com under the management of Saff Trading LLC Company registered in the United Arab Emirates License No. 1803094.01 Sharja, United Arab Emirates By using our website you agree to all the terms and conditions set forth below.

Payment Policy

The value-added tax has been applied in the UAE starting from 1 January 2018 by 5% on most goods and services where businesses and companies calculate and collect them for the benefit of the government. Accordingly, Jumairah Boutique collects this percentage by automatically calculating the tax rate on the total purchases made on www.jumairahboutiq.com.

The available payment methods are

1 – Online using a Visa or MasterCard.

2 – Cash On Delivery – Payment upon receipt is available only in the UAE. Customers will be charged a fee with this option – AED 20 in the UAE. (this feature is not available on orders that have been customized)

3 – Bank Transfer – The customer could make payments in our registered bank accounts.

Sizes and measurements

All sizes and measurements presented in the Jumairah website are accurate and accurately described as possible. You may also check measurements manually on our website. Any changes to the specifications or measurement of the recommended clothing as soon as confirmed may incur additional charges that must be fully cleared before the order is processed and processed for shipment. But we do not take any responsibility for any change in the size or measurement of any clothes. According to the designs visible in images published in website the measurements may vary from the common measures.

Shipping

Jumairah provides free shipping for all orders inside UAE for orders abouve 200 AED and all the international orders above 400 USD through partner courier companies ARAMEX, DHL & other partner companies. Delivery within the UAE will be received within three – seven days and orders to the other countries will be received within five to fourteen working days.

Refund

If your order is confirmed and processed, the orders will be non-refundable while the replacement of the order may be possible in some cases by providing an alternative piece of similar or higher quality at a similar price. We will notify customers of any change in their requests where possible.

Replacement and Cancellation

Please ensure that all your information is entered accurately as cancellation cannot be guaranteed when your order is confirmed and processed, however, we will evaluate your case. For any questions about cancellation, please contact our customer service. We are committed to replacing the pieces with alternative clothing of similar quality or higher, taking into consideration the price difference in the event of a defect or manufacturing error. Our notice requirement is within 48 hours of the product being delivered to you and the condition and packaging of the clothing are the same as you received it in.

You can also contact us at info@157.175.37.215 and live chat @ whatsapp +97155 613 28 22and we will reply as soon as possible.

Jumairah Boutique reserves the right to change or modify certain terms and conditions at any time. .